At Knowledge Solutions Institute, we are committed to safeguarding the privacy of our students, users, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website or use our services. By using our website or enrolling in our courses, you agree to the practices outlined in this policy.
1. Information We Collect
We collect various types of personal information to provide our services and improve your learning experience:
a) Personal Information:
When you register for our courses, sign up for newsletters, or contact us through our website, we may collect:
Name
Email address
Phone number
Payment information
Other information related to your course enrollment and preferences
b) Usage Data:
We automatically collect data related to how you interact with our website, including:
IP address
Browser type and version
Pages visited
Time spent on pages
Referring website
Device and operating system
c) Cookies:
We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
To register and enroll you in courses
To process payments and manage your account
To provide customer support and respond to inquiries
To send updates, course materials, and promotional offers
To improve our website and course offerings through analytics
To comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share data with third-party providers who assist us in delivering services, such as payment processors, email platforms, or analytics services.
Legal Compliance: We may disclose personal information to comply with legal obligations, such as in response to court orders or requests by government authorities.
Business Transfers: If [Institute Name] is involved in a merger, acquisition, or sale, your personal information may be transferred as part of the transaction.
4. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location and applicable laws, you may have the following rights concerning your personal data:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any personal information.
8. Children's Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to remove the information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website with a revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: sandeep.singh@ksi.org.in
Phone: 9163717198
Address: 4A/1 Motilal Nehru Road, Kolkata, 700029,West Bengal